How do you handle project confidentiality?
To protect your project's confidentiality, we will sign a mutual NDA(non-disclosure agreement) with you before signing off the project.
Do you also provide maintenance services?
Yes, we provide 90 days free maintenance service after the project is completed. This generally includes bug fixing. Any new enhancements or feature development is handled as separate contract. We have three levels of contracts for support and maintenance.
Bronze - A minimum commitment of 5 hrs in a month. The response time remains one business day.
Silver - A minimum commitment of 10 hrs in a month. The response time is 12 hours.
Gold - A minimum commitment of 20 hrs in a month. The response will be immediate.